FAQs

Frequently Asked Questions

Where are we located?

Our clinic can be found directly opposite Lit’l Mo’s Bakery and the OTR service station in the heart of Kapunda, on the corner of Main Road and Clare Road.

What can I expect on my first visit at Kapunda Dental?

At your first visit with one of our friendly dental practitioners, we will provide an in-depth consultation, which may include taking a variety of x-rays if required. We will discuss your current concerns, existing dental conditions and identify any additional areas that may require attention. We will then be able to provide an individual treatment plan for anything that may need a bit of TLC.

How often should I come in and see a dental practitioner?

A regular check-up and clean with your dental practitioner every 6 months is the recommended timeframe for most people. Your dental practitioner will advise if you need to be seen more or less frequently.

How soon will I get in?

We aim to keep dental emergency spots free everyday for urgent matters. Please call one of our friendly staff and they will go through some important questions to decide what step to take next. For non urgent matters, our staff will find an appointment time that suits you best.

How much does a check and clean cost?

Cost is often very individual and can involve discussions around various options available (see finance). Costs can be varied, dependent upon if you are covered under a private health fund and your level of cover. For someone without a health fund, a full comprehensive exam and clean including x-rays is approximately $300 (subject to change). Often we check to see if you are eligible for various government dental schemes. We do of course have payment options and memberships available, please see finance or ask our friendly staff for more details.

How much do your procedures cost?

Dental treatment can vary widely depending upon each individual need. Our reception team are happy to give you an estimate for standard procedures over the phone. However, for a more indepth quote it is best to book a consultation with one of our experienced dental practitioners.

Can I get my records from a different dental practice?

Yes you can. When you come into our practice you just need to sign a release of records consent form and then we can request them on your behalf. Please ask us about our privacy policies if you have any concerns.

Do you offer finance and payment plan options?

Yes, our clinic is set up to accept DentiCare, Afterpay and Access My Super. We also accept SMILE Memberships, SMILE members receive discounted dental care and may benefit patients who require extensive dental care. If you wish to use any of these services, please make sure you have an active account prior to your appointment with us. Alternatively, please ask us about setting up an account.

Do you accept Government Dental forms?

Yes, we do. If you have been issued a form by your local SA Dental Service we can see you as a patient (please note these forms only last 3 months). If you have been issued a voucher number for an emergency appointment we can also accept that (please note these emergency forms only last 7 days).

Do you accept any private health or government schemes?

We accept all health funds and are preferred providers for Bupa, Medibank, CBHS, HCF and NIB. We also accept SA Dental Service Government Schemes including emergency, general, dentures and veterans.

How do I know if my child is eligible for the CDBS (Child Dental Benefit Scheme)?

You should receive a letter in the post regarding your child’s eligibility. If unsure, you are welcome to provide your medicare card details to us and we can check for you. They are eligible for $1095 over 2 years and up to 18 years of age.

At what age should my child see a dental practitioner?

As soon as your child has visible teeth, coming into the clinic is a great way for your child/children to become familiar with the dental environment. We ensure your child’s first dental visit is simple and fun to enable a positive dental experience. If your child is under the age of 2, we will see them for free consults! You’re most welcome to bring your young baby/child to your own dental appointment and we will happily check for any concerns and rebook them if needed. Once they have reached two years old, your child may also be eligible for the Child Dental Benefit Scheme.

What is an Advanced Oral Health Therapist?

An Oral Health Therapist is a dual trained dental therapist and hygienist who is educated and trained to provide preventive and restorative care to adults and children of all ages. An Advanced Oral Health Therapist has likeness to an emergency paramedic, who has completed extra study to be able to provide full examinations and restorative dental care (all fillings) to adults of all ages and triage emergencies where appropriate. Rural health practitioners are like diamonds and being able to offer increased access to dental care for our patients is a goal of the Kapunda Dental Team. Our practitioners achieve these goals through advancing their education and skills.

Do you offer teeth whitening?

Yes we do! We offer In-Office or Take-Home Whitening options. Before proceeding with whitening, we need to check you are free from dental disease and your dental hygiene (clean) is up to date. We need to make sure there are no teeth that require fillings (whitening on compromised teeth can be painful). This will make sure the whitening treatment is applied in the safest and most effective manner.

Why do I need dental x-rays?

Dental x-rays are important to be able to see what is happening between the teeth and in places that can’t be easily seen in the mouth. It also gives us a good idea if there is anything that might need attention or needs monitoring. These x-rays can help us to monitor your tooth health. These days, you receive more radiation flying on a plane than using modern digital x-rays!

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